Theater J, the nation’s premier Jewish theater company, and JxJ, a new multidisciplinary arts project that encompasses the Washington Jewish Film Festival (WJFF) and the Washington Jewish Music Festival (WJMF) alongside original cutting-edge hybrid arts programming, seek a Ticket Office Manager (TOM) to manage the Edlavitch DC Jewish Community Center (EDCJCC) Arts Ticket Office.
Theater J and JxJ are arts programs within the Edlavitch DC Jewish Community Center (EDCJCC), which provides educational, social, cultural, and fitness programs to the DC community inside and outside the beltway. Theater J is a nationally-renowned professional theater that celebrates, explores, and struggles with the complexities and nuances of both the Jewish experience and the universal human condition. Entering its 31st season, Theater J will return to in-person performances in the Aaron & Cecile Goldman Theater, the 240-seat proscenium stage, in September 2021. Theater J also offers readings, classes, and other special events. Theater J strives to be an inclusive, anti-racist, and anti-oppressive in all of our work, both onstage and off. (Read our initial response to We See You White American Theater here: https://theaterj.org/values/) We value creating a mutually respectful work environment with our staff, and strive to be a kind, collaborative, and ethical place to work.
JxJ is a multidisciplinary arts project that encompasses the Washington Jewish Film and Music Festivals, alongside hybrid arts programming. The public programming of JxJ is split between 8+ weekly programs that take place in Cafritz Hall—a state-of-the-art performance and cinema venue in the EDCJCC—and an annual Festival that is presented on stages and screens throughout DC and Maryland. Going into its 32nd year, WJFF is one of the oldest, largest, and most prestigious international Jewish film festivals in the country. Now in its 23rd year, the WJMF is recognized as one of the country’s most essential showcases of Jewish music.
Since 2019, Theater J and JxJ collaborate on a centralized Ticket Office which serves both programs’ customers and is run by the TOM. Responsibilities include: administrating and managing the ticket office; assisting Director of Patron Experience and Director of Communication and Operations in recruiting and hiring staff; scheduling, training, and supervising ticket office and front-of-house staff; assisting with volunteer training and supervision; using Spektrix ticketing software to sell tickets, Theater J subscriptions, and JxJ passes and memberships; supporting Theater J and JxJ-specific events; providing insights for and feedback on Theater J marketing efforts; and serving as the first line of customer service to all patrons.
The TOM will report directly with Theater J’s Director of Patron Experience and JxJ’s Director of Communications and Operations.
- Experience in providing excellent customer service
- Experience managing, supervising, or organizing people, professionally or otherwise
- Familiarity with working in ticketing or ticket office, preferably in a theater, music, film, or other live performance events or organization
- Exceptional communication skills in person, over the phone, and in writing
- Ability to prioritize and complete tasks during both periods of increased pressure, such as pre-show, and periods of slower workflow
- Flexibility of schedule, as night and weekend shifts will be necessary during Theater J productions and JxJ events
- Experience using a customer relationship management (CRM) or point of sale (POS) software, and comfortable learning new computer systems. Familiarity with Spektrix is a plus, but not a requirement
- Ability to recognize problems and areas of concern and contribute to solutions
- Ability to design, critique, and implement processes and checklists for ticket office staff
- Operate a computer keyboard for extended periods of time (up to six hours), ability to speak on the telephone for extended periods
In addition to the duties listed above, Theater J expects the following of each employee: adheres to Edlavitch DCJCC policies and procedures outlined in the Edlavitch DCJCC Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates regular and consistent attendance and punctuality; participates in Theater J staff meetings, JxJ staff meetings, agency trainings, and events as needed or required; and completes other duties as assigned.
To Apply: Please email a cover letter and resume to:
Chad Kinsman, Director of Patron Experience, Theater J
Subject line: Ticket Office Manager Position
No phone calls please.
Salary: $43,000 to $45,000
Benefits: Generous health, vacation, and retirement benefits. Transportation and gym access benefits.
Start Date: August 2021 (in person)
The EDCJCC is an Equal Opportunity Employer. We strongly encourage individuals from historically underrepresented communities to apply.
Theater J, the nation’s premier Jewish theater company, seeks individuals to work in various ASM and technician positions for upcoming productions.
The largest arts program of the Edlavitch DC Jewish Community Center (EDCJCC), Theater J is entering its 31st season in the newly renovated JCC and a refreshed Aaron & Cecile Goldman Theater, a 236-seat proscenium stage. We are a professional theater that celebrates, explores, and struggles with the complexities and nuances of both the Jewish experience and the universal human condition. Theater J strives to be an inclusive, anti-racist, and anti-oppressive in all of our work, both onstage and off. (Read our initial response to We See You White American Theater here: https://theaterj.org/values/) We value creating a mutually respectful work environment with our staff, and strive to be a kind, collaborative, and ethical place to work.
• Assistant stage manager, $16.50/hour
o Called for all or most rehearsals and performances of a production (6-9 weeks per show)
o Non-equity; seasonal employee
• Strike and load-in crew, $17-$18.50/hour depending upon experience
o Hourly calls 5-6 times per year, with a four-hour minimum call
o Specific hourly rate to be set at time of offer
• Light board programmer, $20/hour
o Hourly calls 4-5 times per year at tech or previews, with a four-hour minimum call
• Sound board operator, $17/hour
o Hourly calls during the run of one or more productions, beginning at tech (4-5 weeks), with a four-hour minimum call
• Prop artisan, $17/hour
o Over-hire calls as needed on productions, with a four-hour minimum call
Housing is not available for these positions.
Theater J expects the following of each employee: adheres to Edlavitch DCJCC policies and procedures outlined in the Edlavitch DCJCC Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates regular and consistent attendance and punctuality; and completes other duties as assigned.
To apply, please submit your resume using this form: https://docs.google.com/forms/d/e/1FAIpQLScX7EBdFCiv02kB81MOHMzC148LHKWD9jhG-XPFFOKc-6QKkg/viewform?usp=sf_link
Cover letter is not required.
The EDCJCC is an Equal Opportunity Employer. We strongly encourage individuals from historically underrepresented and/or marginalized communities to apply.
Theater J works with acclaimed artists throughout the DC metropolitan region, many of whom are multiple award-winners and regularly work at the region’s leading theaters. The labor of our artists is the center of Theater J’s work, and we continually strive to ensure equitable, livable, and competitive compensation.
We pay all AEA members at least 25% above the SPT tier 8 rate.
On full Theater J productions (not including remounts and co-productions), our union set and costume designers are paid $4,000 per production, and our union lighting and sound designers are paid $3,850 per production. Our non-union designers are paid no less than the rate set by United Scenic Artists.
We pay our directors $8,000 per production (not including remounts and co-productions).
Our non-union actor and stage manager fees are no less than the hourly equivalent of $15/hour, and non-union stage managers and actors receive at least 150% of their rate for every hour they work over 40 hours in a week. These commitments include compensating non-union stage managers for work done at home (such as adjusting run-sheets or typing up line notes).
Specific rates are listed in all breakdowns and employment notices for artistic work.
Please consider joining Theater J’s dedicated team of volunteer ushers!
Our ushers arrive one hour before the show to help greet patrons, take tickets, pass out programs, sell concessions, and create a pleasant theater going experience for our audiences, as well getting to see the performance.
If you are interested in becoming an usher, please contact Director of Patron Experience Chad Kinsman at email@example.com or 202.777.3268.
Currently, Theater J does not have any internship opportunities. Thank you for your interest, and please check back periodically.
Theater J produces six to seven full-length plays each season in our 238-seat proscenium theater. Each season includes plays by both emerging and established writers that celebrate, wrestle with, or explore issues of Jewish religion, history, and culture. We have a special interest in plays that fit our mission written by artists who have historically been underrepresented in Jewish theater, including women and artists of color, as well as plays which feature the stories of racially and ethnically diverse Jews. We also produce an annual Yiddish Theater Lab series featuring English-language readings and workshops of work from or inspired by the Yiddish Theater canon.
Theater J accepts unsolicited script submissions that celebrate, wrestle with, or explore issues of Jewish religion, history, and culture in the following categories only:
1. Plays submitted by agents.
2. Plays written by Israeli artists that have received or are scheduled to receive full productions in Israel;
3. Plays written by playwrights who are Black, Indigenous, or People of Color (BIPOC);
4. English-language translations or adaptations of plays from the Yiddish Theater canon;
5. Plays submitted through the Trish Vradenburg Jewish Play Prize (for established playwrights) or the Patty Abramson Jewish Play Prize (for emerging women playwrights). For information on eligibility criteria and submission guidelines for either prize, please visit the New Jewish Play Prizes webpage.
Due to the volume of scripts we receive and our desire to respond to playwrights with care and promptness, Theater J is unable to accept any other unsolicited submissions of new work. This includes letters of inquiry, synopses and dialogue samples.
If you wish to submit a script but are not currently represented by an agent, we recommend that you join the New Play Exchange via NNPN where we regularly seek and review scripts.
Agent-submitted scripts, Israeli-authored and produced plays, BIPOC-authored plays, and English-language translations or adaptations of plays from the Yiddish Theater canon should be emailed to LitOffice@TheaterJ.org. Please indicate in your email heading under which category your submission is eligible.
Before submitting, please make sure that your script is aligned with our mission. It may also be helpful look at our current and past programming to get a better understanding of our producing interests.
Please note: Due to staff furloughs, as of September 2020 Theater J is currently not reading or responding to script submissions. We will log and save any eligible scripts we receive until full staffing levels have been resumed.
Theater J auditions each year for the upcoming season. During two days of Equity Principal Auditions, there are opportunities for both AEA and non-AEA members to audition on a first come, first served basis. Actors Equity Members will be given priority in scheduling with Equity Membership Candidates and then non-union actors being seen as time allows. Please note that Theater J casts DC local hires only.
If you are unable to attend audition, please submit your picture and resume to Theater J’s Casting Director, Jenna Duncan: firstname.lastname@example.org
All received photos and resumes are reviewed, and actors are contacted individually to schedule auditions based on their experience and training.
Check back for updated dates and opportunities.