Employment Opportunities

Theater J and JxJ Ticket Office and Front of House Manager

 

About Us:

Theater J, the nation’s premier Jewish theater company, and JxJ, a multidisciplinary arts project that encompasses the Washington Jewish Film Festival and the Washington Jewish Music Festival, seek a Ticket Office and Front of House Manager to manage the Edlavitch DC Jewish Community Center (EDCJCC) Arts Ticket Office and front of house staff.

Theater J and JxJ are arts programs within the Edlavitch DC Jewish Community Center (EDCJCC), which provides educational, social, cultural, and fitness programs to the DC community inside and outside the beltway.

Responsibilities:

Since 2019, Theater J and JxJ collaborate on a centralized Ticket Office which serves both programs’ customers and is run by the Ticket Office and Front of House Manager (TOM). The Ticket Office and Front of House Manager works closely with Theater J’s Director of Patron Services and JxJ’s Managing Director in overseeing the many events of the Theater J and JxJ seasons.

Responsibilities include:

  • Administrating and managing the ticket office.
  • Assisting Director of Patron Services and Director of Communication and Operations in recruiting and hiring staff.
  • Scheduling, training, and supervising ticket office and front-of-house staff.
  • Using Spektrix ticketing software to sell tickets, Theater J subscriptions, and JxJ passes and memberships.
  • Supporting Theater J and JxJ-specific events
  • Providing insights for and feedback on Theater J marketing efforts
  • Serving as the first line of customer service to all patrons.

Desired Qualifications:

  • Experience in providing excellent customer service
  • Experience managing, supervising, or organizing people, professionally or otherwise
  • Familiarity with theater, music, film, or other live performance events or organization
  • Exceptional communication skills in person, over the phone, and in writing
  • Ability to prioritize and complete tasks during both periods of increased pressure, such as pre-show, and periods of slower workflow
  • Flexibility of schedule, this is a full-time position, but night and weekend shifts will be necessary during Theater J productions and JxJ events
  • Experience using a customer relationship management (CRM) or point of sale (POS) software, and comfortable learning new computer systems. Familiarity with Spektrix is a plus, but not a requirement

 

To Apply: Please email a cover letter and resume to Jasmine Jones, Director of Patron Services, Theater J at jjones@edcjcc.org, using the subject line “Ticket Office and Front of House Manager”

Duration: Full-Time, Salaried

Salary: $50,000

Benefits: Generous health, vacation, and retirement benefits. Transportation and gym access benefits.

Start Date: November 13, 2023 (in person)

The EDCJCC is an Equal Opportunity Employer. We strongly encourage individuals from historically underrepresented communities to apply.

Assistant Stage Managers and Technicians

Assistant Stage Managers and Technicians

Theater J, the nation’s premier Jewish theater company, seeks individuals to work in various ASM and technician positions for upcoming productions.

The largest arts program of the Edlavitch DC Jewish Community Center (EDCJCC), Theater J is entering its 31st season in the newly renovated JCC and a refreshed Aaron & Cecile Goldman Theater, a 236-seat proscenium stage. We are a professional theater that celebrates, explores, and struggles with the complexities and nuances of both the Jewish experience and the universal human condition. Theater J strives to be an inclusive, anti-racist, and anti-oppressive in all of our work, both onstage and off. (Read our initial response to We See You White American Theater here: https://theaterj.org/values/) We value creating a mutually respectful work environment with our staff, and strive to be a kind, collaborative, and ethical place to work.

Positions include:

• Assistant stage manager, $16.50/hour
o Called for all or most rehearsals and performances of a production (6-9 weeks per show)
o Non-equity; seasonal employee

• Strike and load-in crew, $17-$18.50/hour depending upon experience
o Hourly calls 5-6 times per year, with a four-hour minimum call
o Specific hourly rate to be set at time of offer
o Contractor

• Light board programmer, $20/hour
o Hourly calls 4-5 times per year at tech or previews, with a four-hour minimum call
o Contractor

• Sound board operator, $17/hour
o Hourly calls during the run of one or more productions, beginning at tech (4-5 weeks), with a four-hour minimum call
o Contractor

• Prop artisan, $17/hour
o Over-hire calls as needed on productions, with a four-hour minimum call
o Contractor

Housing is not available for these positions.

Theater J expects the following of each employee: adheres to Edlavitch DCJCC policies and procedures outlined in the Edlavitch DCJCC Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates regular and consistent attendance and punctuality; and completes other duties as assigned.

To apply, please submit your resume using this form: https://docs.google.com/forms/d/e/1FAIpQLScX7EBdFCiv02kB81MOHMzC148LHKWD9jhG-XPFFOKc-6QKkg/viewform?usp=sf_link

Cover letter is not required.

The EDCJCC is an Equal Opportunity Employer. We strongly encourage individuals from historically underrepresented and/or marginalized communities to apply.

Volunteer Opportunities

Learn more about ushering at Theater J at https://theaterj.org/usher/.

Internships

Currently, Theater J does not have any internship opportunities. Thank you for your interest, and please check back periodically.

Casting

Theater J auditions each year for the upcoming season. During two days of Equity Principal Auditions, there are opportunities for both AEA and non-AEA members to audition on a first come, first served basis. Actors Equity Members will be given priority in scheduling with Equity Membership Candidates and then non-union actors being seen as time allows. Please note that Theater J casts DC local hires only.

If you are unable to attend audition, please submit your picture and resume to Theater J’s Casting Director, Jenna Duncan: jennamichele.casting@gmail.com

All received photos and resumes are reviewed, and actors are contacted individually to schedule auditions based on their experience and training.
Check back for updated dates and opportunities.

Artist Salaries

Theater J works with acclaimed artists throughout the DC metropolitan region, many of whom are multiple award-winners and regularly work at the region’s leading theaters. The labor of our artists is the center of Theater J’s work, and we continually strive to ensure equitable, livable, and competitive compensation.

For the 2022-2023 season:

We pay all AEA actors and stage managers at least 20% above the SPT tier 8 rate.

On full Theater J productions (not including remounts and co-productions), our union set and costume designers are paid $4,250 per production, and our union lighting and sound designers are paid $4,100 per production. Our non-union designers are paid no less than the rate set by United Scenic Artists.

We pay our directors $8,000 per production (not including remounts and co-productions).

Our non-union actor and stage manager fees are no less than the hourly equivalent of $17/hour, and non-union stage managers and actors receive at least 150% of their rate for every hour they work over 40 hours in a week. These commitments include compensating non-union stage managers for work done at home (such as adjusting run-sheets or typing up line notes).

Specific rates are listed in all breakdowns and employment notices for artistic work, when permitted by the theatrical unions.